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Our Privacy Policy

 

Distrito Foto, with registered address at Av. Lomas Verdes 825, Int. 227, Lomas Verdes 3rd Section, Naucalpan de Juárez, C.P. 53125, State of Mexico, Mexico, and its internet portals www.distritofoto.com, www.fotodeproducto.com and its subdomains are responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

  • To provide quotations and carry out sales.
  • Provision and delivery of the service.
  • Creation of the client file for purposes of contracting, invoicing, collection, and communication.
  • To address questions, clarifications, complaints, and suggestions, as well as to respond to them.
  • Evaluation of service quality.

Additionally, we will use your personal information for the following secondary purposes, wich are not necessary for the requested service, but which allow us to provide you with better care:

  • To inform about the services and promotions we offer.
  • Enrollment in our loyalty programs.
  • Invitation to participate in events, courses, and activities.
  • Commercial prospecting activities.

In case you do not wish your personal data to be used for these secondary purposes, you must submit the corresponding request to the email address privacidad@distritofoto.com, providing the full name of the data subject or their legal representative, a valid official identification document, and a clear and precise description of the secondary purposes for which you do not consent to the use of your personal data.

Your refusal to consent to the use of your personal data for these purposes will not constitute grounds for denying you the services and products you request or contract with us.

What personal data will be processed for these purposes?"

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification data.
  • Contact data.
  • Physical characteristics data.
  • Employment data.
  • Immigration data.
  • Asset and/or financial data.

With whom do we share your personal information and for what purposes?

We inform you that your personal data is shared within and outside the country with the following individuals, companies, organizations, or authorities other than us, for the following purposes:

Recipient of personal data.

Purpose Requires consent
Service providers. For support in our daily operations. YES
Business partners. To provide and complement part of the services we offer. YES
Mexican government authorities. For compliance with tax and legal obligations. YES
Banking institutions. For compliance with financial obligations. YES

We inform you that for the indicated transfers we require obtaining your consent. If you do not express your refusal for such transfers, we will understand that you have granted it to us. You have a period of five business days following the date on which your personal data was obtained to, if applicable, express your refusal regarding the processing for secondary purposes that are not necessary and did not give rise to the legal or commercial relationship with the data controller, as described in this privacy notice.

How can you access, rectify, or cancel your personal data, or object to its use?

You have the right to know what personal data we hold about you, for what purposes we use it, and the conditions of such use. Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete; to request its deletion from our records or databases when you consider that it is not being used properly; as well as to object to the use of your personal data for specific purposes. These rights are known as ARCO rights (Access, Rectification, Cancellation, and Opposition).

To exercise any of the ARCO rights, you must submit the corresponding request by sending an email to privacidad@distritofoto.com.

Regarding the procedure and requirements for exercising your ARCO rights, we inform you of the following:

  1. Through which means can the data subject, and where applicable their representative, prove their identity and the representative’s authority?
    A= By means of an official identification document.
  2. What information and/or documentation must the request contain?
    A= Full name of the data subject or their legal representative, and a clear and precise description of the personal data regarding which any of the ARCO rights are to be exercised.
  3. Within how many days will we respond to your request?
    A= Within 20 business days from the date the request is received.
  4. By what means will we communicate the response to your request?
    A= By email
  5. In what formats can the requested personal data be reproduced?
    A= In electronic formats.

The contact details of the Personal Data Department, which is responsible for processing ARCO rights requests, are as follows:

  1. Administrative Department.
  2. Email: privacidad@distritofoto.com

You are entitled to revoke your consent regarding the use of your personal data.

You are entitled to revoke the consent you have granted us, if applicable, for the processing of your personal data. However, it is important to note that we may not be able to fulfill your request or immediately cease the use of your data in all cases, as we may be legally required to continue processing certain personal data. Likewise, you should consider that for certain purposes, revoking your consent may mean that we can no longer provide you with the requested service or that your relationship with us may be terminated.

To revoke your consent, you must submit your request by sending an email to privacidad@distritofoto.com

With regard to the procedure and requirements for the revocation of your consent, we inform you of the following:

  1. By what means can the data subject, and where applicable their representative, prove their identity and, in the latter case, their legal authority?
    A= By means of an official identification document.
  2. What information and/or documentation must the request contain?
    A=Full name of the data subject or their legal representative, and a clear and precise description of the revocation request.
  3. Within how many days will we respond to your request?
    A= Within 20 business days from the date the request is received.
  4. By what means will we communicate the response to your request?
    A= By email

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer the following means:

By sending an email to privacidad@distritofoto.com, indicating the name of the data subject and/or the name of the company, and expressing your wish to stop receiving promotional emails.

How can you learn about changes to this Privacy Notice?

This Privacy Notice may undergo modifications, changes, or updates resulting from new legal requirements; from our own needs regarding the products or services we offer; from our privacy practices; from changes in our business model; or for other reasons.

We are committed to keeping you informed about any changes to this Privacy Notice through our website: www.distritofoto.com

The procedure through which notifications regarding changes or updates to this Privacy Notice will be carried out is the updating of our website.

 

Last updated: 04/14/2022

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